Adam Koren
posted this on April 06, 2011 18:26
Our first priority at MaestroConference is getting you successfully connected with your call.
Here are our suggestions of what to try if you can't get into your with the dial-in number and PIN given to you:
1. Use a different phone line.
2. Call a different dial-in number (see below).
3. Get a different PIN (with the help of your call host).
Please be aware that some VoIP services such as MagicJack, Vonage, and some prepaid calling cards, may not work when dialing in to the conference call. If that is the case, please try calling again from a standard landline or cell phone. You can also use SkypeOut or Google Talk.
If you don’t have MagicJack or Vonage, and are having a problem connecting to your call with the first dial-in number issued, please try one of our alternate numbers below:
* (530) 216-4294
* (310) 409-2027
* (510) 281-1111
Your unique PIN number will work with any of these numbers listed above. If you've tried all three numbers above, and your PIN doesn't work with any of them, contact the host of your call to ask for another PIN.
If you had trouble getting onto a call, or you got dropped mid-call and you don't believe it was your phone, we'd love to hear about it so our engineers can research it. Please fill out the form on this page, so we can do everything we can to make sure you don’t have a problem in the future: