HIPAA Compliance Recommendations

In order to use the MaestroConference platform and be compliant with The Health Insurance Portability and Accountability Act we recommend the following steps:

  1.  Do not record any meetings with private patient information – either patients talking about their own conditions or staff talking about specific patient details. From the view/edit page set your recording settings to “No”, and your meetings will not be recorded.
  2. Don't ask patients to register for events in a way that labels them as having specific health conditions. For example, a seminar about diabetes should be acceptable, but a seminar entitled “This meeting is for people who have this condition” is probably not. The registration data for that event could be considered HIPAA private data.

 There are other factors to consider in ensuring that the content of your event is HIPAA compliant and your organization should take appropriate measures to protect the privacy of your clients/patients. MaestroConference is not responsible for the content of our customers events but we take all measures to support HIPAA compliance and maintain strong security practices such as physical security of the servers, unique user identification for server access, emergency access procedure, and encryption.


For more information about HIPAA compliance you may wish to visit: http://www.hhs.gov/ocr/privacy/

 or for an overview of HIPAA: http://en.wikipedia.org/wiki/Health_Insurance_Portability_and_Accountability_Act


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