With the Premium Custom Audio feature you can upload up to 30 audio files to play during your conference, plus 8 new hold music tracks and the ability to upload your own, all for a monthly fee of $15.
Activating Premium Custom Audio
Before using the Premium Custom Audio features, you need to activate them. These features have a monthly fee of $15, and you can de-activate them at any time - see the pricing details.
- On the Conference Management page, go to the Advanced section
- Click Custom Audio from the menu on the left
- Click the yellow Activate Premium Custom Audio button
- Click Activate
Uploading and Playing Custom Audio Files (Cues)
"Audio Cues" are audio files that you can play to your attendees during a conference from the Conductor’s Interface. You can upload up to 30 files from your computer in the most common audio formats.
Uploading Files
- In the Custom Audio Cues box click Add New, then Upload Files
- Browse to the folder in your computer where your audio files are stored, select them and click Open (you can select multiple files)
- Once the upload is finished you will see your uploaded files in the Custom Audio Cues box, where you can rename (
), preview (
), or delete (
) them.
Playing Uploaded Files (Cues) During Your Conference
- When conducting your conference, in the Conductor's Interface look for the Audio Cues control on the left of the screen
- Click on the Audio Cues dropdown and select the file you want to play to your attendees
- Click the yellow Play button (
)
Changing the Hold Music
You can change the hold music of your conference to any of the 8 pre-loaded music tracks, and you can even upload up to 10 music tracks from your computer.
- On the Conference Management page, go to the Advanced section
- Click Custom Audio from the menu on the left
- Browse to the folder in your computer where your music files are stored, select them and click Open (you can select multiple files)
- Click the Set button to set the selected music track as the hold music
- You can also Preview and Delete the currently selected music track
De-Activating Premium Custom Audio
If you no longer use the Premium Custom Audio features you can de-activate them and avoid being charged the extra $15 every month.
- On the Conference Management page, go to the Advanced section
- Click Custom Audio from the menu on the left
- Click the De-Activate Premium Custom Audio link
- Click Dectivate
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