Installing or enabling Adobe Flash to run the Conductor's Interface

December 22, 2020 update:

We are aware that Flash is being discontinued, and the Flash Conductor Interface will need to be replaced. We're enhancing our HTML5 (non-Flash) version of the Conductor Interface. Feel free to try the current HTML5 version now (available in your account), but the newer version, especially for large events, will be coming before New Year's.

You can find the current HTML5 version of the Conductor Interface beside the "Conduct Now" button after clicking the Edit button across the event name.

Once a browser tab opens, you'll see a Beta notice. Click Continue to proceed to the non-Flash version of the interface.

On July 30th, 2019, Google Chrome started blocking Adobe Flash by default, which is necessary to run the Conductor's Interface. Follow the instructions below to enable (or install if necessary) Adobe Flash in your browser.

Note: You may also try the new version of the Conductor's Interface that doesn't require Flash by clicking on "Try the new HTML interface" when conducting your conference.

Google Chrome on Windows

• Click the lock icon to the left of the website address
• Click on "Site Settings"
• Under Flash select “Allow”
• Refresh the page

Google Chrome on Mac

• Click the lock icon to the left of the website address
• Under Flash select “Allow”
• Refresh the page

 Firefox

• Install the Adobe Flash Player
• Restart your browser
• Go back to the conference edit page and click "Conduct Now"
• Click “Run Adobe Flash”, check “Remember this decision” and click “Allow”

Safari

• Install the Adobe Flash Player
• Click the “Click to use Flash” button and select “Use Every Time” if asked

Mobile Devices (Phones & Tablets)

• To conduct your conference on a mobile device, click "Try the new HTML interface" instead of the Conduct Now button. This will launch the new HTML5 Conductor's Interface that doesn't require Adobe Flash.