We make extensive use of breakout groups - that's the main reason we're using Maestro. Sometimes, inevitably, participants lose their connection to the conference. We've instructed all our students to simply call back in if this happens. Usually I see people drop off, and then within a few minutes they're back in. If this happens while we're all together in the Main Room, it's no big deal.
BUT, if this happens while a breakout group is in session, it's a big problem. In our particular case, where people are doing intimate sharing, processes, and energy healings with each other, it's very important that people be returned to the same group they were in before their line dropped.
As Maestro works now, when the person calls back in, they're no longer in their group - they're in la-la land. They call in and hear nothing at all, because everyone else is in breakouts, and the presenter isn't speaking.
So I, as the Assistant Conductor, have to watch to see when the person comes back in, then take them into a private group, ask them who else was in their group (since they don’t know their breakout group number, and Maestro doesn’t remember), scan the entire list of participants to find that group, and then put the person back into their group. These line-drops sometimes happen in bunches, making the situation even more of a hassle.
My suggestion is simple: Maestro should remember the person's breakout group number if their line disconnects. If the same PIN calls back in, they should still have that number, and be automatically returned to the same group they were in before! This would sure make my life easier as a conductor.
If I dissolve the breakout group, then of course that should also apply to anyone who's left the conference. But, as long as a breakout session is continuing, Maestro should remember who's in what group, even if they temporarily lose their connection.
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